98db's Privacy Policy — Your data is our responsibility

98db (hereinafter referred to as "we", "our", or "the platform") is an internationally licensed online Sports Betting and gaming operator. This Privacy Policy This details how personal information is handled for users of our website (98db.bet) and mobile application.

By creating an account, logging in, or using any service on our platform, you agree to this Privacy Policyto consent to the processing of your data as described therein. This policy also governs our Terms & Conditionsis part of and should be read together with.

We follow international standards for personal data protection. Our goal is to safeguard your Privacy fully guaranteed, and your information is used solely to improve your experience. We believe transparency is the foundation of trust.

98db collects certain personal information to deliver our services and maintain platform security. Below is a breakdown of the data we collect, organized by category:

Data is collected through three sources:

• Directly from you: Via registration, KYC forms, and support chat.
• Automatically: Via cookies and tracking technologies while using the platform.
• From Third Parties: Payment processors, identity verification services, and applicable regulatory authorities.

98db uses collected data only for specific, legitimate purposes. We use your Privacy committed to protecting at all times. Below is a detailed breakdown of how we use your data:

• Account management: Completing registration, ensuring login security, and maintaining account-related communications.
• Service Delivery: Ensuring accurate bet processing, winnings calculation, and odds display.
• Payment Processing: Processing deposits and withdrawals securely, and maintaining transaction records.
• Legal Obligation: Compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) regulations.
• Responsible gaming: Identifying signs of problem gambling and intervening in a timely manner.
• Customer Service: Resolving your queries and complaints promptly and effectively.
• Platform improvement: Analyzing user experience to improve service quality.
• Promotional Communications: (With consent only) Informing you about bonuses and offers.

98db never sells your personal data or shares it for advertising purposes. However, data may be shared in limited circumstances:

• Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and crypto payment gateways. These partners operate under their own privacy policies.
• Identity Verification Service: Necessary documents and information are shared with licensed third-party verification providers for the KYC process.
• Regulatory & Law Enforcement Authorities: Information may be shared with relevant authorities when required by legal order, court directive, or national security considerations.
• Game Providers: Third-party game providers (such as sports data feeds) receive only the information necessary to operate their games.
• Corporate Changes: Data may be transferred in the event of a business merger or acquisition, but the protections under this policy will continue to apply.

98db uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the platform from working properly. For analytics and marketing cookies, we ask for your consent, which you may withdraw at any time.

We don't hold your data any longer than necessary. Retention periods are determined by both legal obligations and operational requirements:

• Active Account Data: For as long as the account remains active.
• After Account Closure: Minimum 5 years as required by legal obligations.
• Financial transaction records: Minimum 7 years (in accordance with AML regulations).
• KYC Documents: Up to 5 years after account closure.
• Customer Support Contact: Up to 2 years after resolution.
• Betting logs: Minimum 3 years, as required by regulatory obligations.

You have a number of important rights regarding your personal data. 98db respects and upholds each of these rights:

98db uses industry-leading security technology to protect your personal information. Our security framework operates on multiple layers:

• TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption. No information is exposed in transit between your browser and our servers.
• Two-factor authentication (2FA): Two-factor authentication can be enabled for an extra layer of security on account login.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and intrusion prevention systems.
• Access control: Only authorized personnel can access your information, and every access is logged.
• Regular security audits: Third-party specialists conduct regular penetration testing and security audits.
• Data Minimization: We collect only the information that is necessary — nothing more.

98db strictly prohibits providing services to individuals under the age of 18. Our Privacy Policyhas made child protection a top priority:

• Date of birth is verified during the registration process.
• Proof of age documentation is mandatory as part of the KYC process.
• Additional verification is carried out in suspicious cases.
• Any account found to belong to a minor is closed immediately.

We never knowingly collect data from anyone under 18. If a parent or guardian believes their child has created an account on our platform, please contact support@98db.bet — we will take immediate action.

98db may from time to time update this Privacy Policy may update. Reasons for changes may include:

• Legal or regulatory changes.
• Launching new services or features.
• Need for security improvements.
• Adoption of industry best practices.

For any significant changes, we will:

• We will post a clear notice on the platform.
• We will send notifications to your registered email address.
• We will update the "Last Updated" date at the top of the page.
• We will provide at least 7 days' notice before any major changes take effect.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. If you do not agree, you may request to close your account.

For any privacy-related questions, concerns, or requests, please contact our dedicated Data Privacy Team:

• Email: support@98db.bet
• Live Chat: Available directly on the platform 24/7.
• Response time: Typically within 24–48 hours.
• Complex requests: Resolved within a maximum of 30 days.