Safe Gaming

At 98db Responsible Gaming — Keep the fun, lose the harm

Sports and betting should be enjoyable — not a burden. At 98db, we believe every player's wellbeing is our responsibility, which is why we offer comprehensive tools and support for responsible gaming.

24/7
Support
6+
Protection Tools
18+
Age Limit
100%
Free Help

What does responsible gaming mean?

Responsible Gaming means betting or gaming while knowing your limits, staying in control, and never letting entertainment turn into financial stress. Every service at 98db is built on this principle.

Online betting is growing in popularity across Bangladesh, and so is the need for responsible gaming. It can be hard to notice when entertainment starts becoming a problem. We want you to stay informed and safe at all times.

Remember — betting is entertainment, not a way to make money. Responsible Gaming at 98db To ensure this, we offer a range of tools and support services you can access anytime, completely free of charge.

Core Principles: Responsible gaming at 98db means playing within your budget, knowing when to stop, and reaching out to us if you ever run into trouble.
Quick Reminders
5 Golden Rules
Only bet money you can afford to lose.
Never treat betting as a source of income.
Don't chase losses by placing bigger bets.
Don't play beyond your set time limit.
Maintain your relationships with family and friends.

98db's Dedicated Responsible Gaming Protections

Every tool is built with your safety in mind — easy to use and completely free.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — but increasing the limit requires 72 hours' notice. That delay is there to protect you.

Session Time Limit

Decide how long you want to play before you start. When the time is up, 98db will automatically remind you to take a break. Stay aware, stay within your limits.

Cooling-Off Period

If you need a short break, activate a cooling-off period lasting anywhere from 24 hours to 6 weeks. Your account will be locked during this time and no betting will be possible.

Self-Exclusion

If you feel betting is getting out of control, close your account for 6 months, 1 year, or permanently. Making that call isn't a weakness — it takes real courage.

Reality Check Notifications

You'll receive regular notifications while you play — showing how long you've been playing and how much you've won or lost. It's a highly effective way to stay grounded in reality.

24/7 Support & Counselling

Reach out to our live chat anytime. Our trained support team is always ready to offer guidance and assistance on responsible gaming.

How to Set Your Limits

Using the responsible gaming tools at 98db is simple. Just a few clicks from your account settings and you can set your limits right away.

Loss Limit

Set a maximum amount you're willing to lose over a set period. Once the limit is reached, play stops automatically.

Wager Limit

Control your total wagering amount — set a maximum bet limit on a daily or weekly basis.

Time-Out

Take a break anytime — from 1 day up to 6 weeks. Promotional emails will also be paused during this period.

Game Blocking

Temporarily block specific games or Sports categories.

How Limits Work

1
Log in to your account

Log in to your 98db account and click the profile icon in the top right corner.

2
Open the Responsible Gaming Menu

Go to your account settings and select the "Responsible Gaming" option.

3
Choose your preferred limit

Choose from deposit, loss, session time, or wager limits — whichever works best for you.

4
Enter the amount and duration

Set the limit amount and how long you want it to stay in effect.

5
Confirm

Save your settings — limit decreases take effect immediately, while increases require a 72-hour waiting period.

Recognize the Signs of Problem Gambling

The first step in responsible gaming is knowing yourself. If you notice any of the signs below, take action right away.

Signs What it means What to Do
Chasing losses Struggling to manage emotions Take a Cooling-Off Period
Borrowing money to bet The Start of Financial Trouble Self-Exclusion
Hiding gambling activity from family Relationships are being affected Get Support
Feeling restless when not playing Possible signs of addiction Professional Help
Neglecting work or studies to play Shifting Priorities Set Limits
Spending beyond the set budget Losing self-control Deposit Limit

Check Yourself

Has any of this happened in the past 4 weeks?

I've spent more time or money than I planned.
I've placed more bets trying to win back what I lost.
Betting has caused issues with family or friends.
I wanted to stop but couldn't.
I've cut back on essentials to fund my betting.
If you checked even one: It's time to seek help. Reach out to our support team — we're here to help, not to judge.

Strictly prohibited for anyone under 18

Protecting minors is a core part of responsible gaming at 98db. We strictly enforce an 18+ policy and confirm age during every account verification.

Parents can use parental control software at home. If you suspect underage access, contact us immediately at support@98db.bet.

KYC is mandatory: Every registration requires age verification via National ID or passport. Your account remains inactive until verification is complete.
Identity Verification

Age and identity verification is mandatory at registration.

Parental Protection

Parental control advice and support.

AI Monitoring

Unusual behaviour is detected automatically.

Instant Block

Account immediately suspended upon detection of underage use.

Responsible Gaming FAQ

Log in to your 98db account, go to the Settings menu, and select the "Responsible Gaming" option. From there, you can easily activate any tool — Deposit Limit, Session Time, Loss Limit, or Self-Exclusion. If you need help, let us know via live chat.

For temporary self-exclusion, your account can be reactivated once the set period ends. However, permanent exclusion cannot be reversed and your account cannot be reopened. We strongly recommend speaking with our support team before making this decision.

Increasing your deposit limit takes 72 hours to process — by design. That delay gives you time to reconsider any decision made in the heat of the moment. Decreasing a limit takes effect immediately.

Start by contacting our 24/7 live chat support at support@98db.bet. Our trained team will guide you toward the right help. It also helps to talk to a trusted family member or friend.

At the interval you set in your settings (e.g., every 30 minutes or 1 hour), you'll receive a pop-up notification showing your total session time, wins and losses, and a prompt to either continue playing or take a break.

Talk to them with empathy, without judgment. Contact us directly at support@98db.bet with details about their account and we'll take appropriate action. We also recommend seeking professional mental health support.

Play Safe, Play Happy

At 98db Responsible Gaming It means keeping the fun within boundaries. Register on our platform and set your preferred limits from day one. Remember — a smart player always knows their limits.

Activate your protection tools as soon as you register

24/7 live support, always here for you

Responsible Gaming is the Path to Real Enjoyment

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